Secure EU Dispatch for Research Products
NordBioLab ships research-use-only products from the European Union with tracked delivery and careful handling.
All orders are packed discreetly, securely, and with attention to product integrity. After dispatch, you receive tracking details so you can follow your shipment at every stage.
Delivery at a Glance
EU orders
Estimated delivery:2–7 business days
Non EU Europe
Estimated delivery:3–8 business days
International orders
Estimated delivery:5–15 business days
Delivery times are estimates and may vary depending on courier workload, customs processing, public holidays, local delivery conditions, or other factors outside our control.
Dispatch Time
Orders placed before 15:00 CET are usually prepared for dispatch on the same business day.
Orders placed after 15:00 CET, during weekends, or on public holidays are normally processed on the next business day.
Shipping Costs
We offer free EU delivery on orders over €100.
Shipping costs for other orders are calculated at checkout based on the delivery destination and selected shipping option.
Tracking
Every shipment includes tracking information.
Once your order has been dispatched, you will receive a tracking link by email. Please allow a short time for the courier tracking system to update after the label is created.
Packaging
Products are packed securely to reduce the risk of damage during transport.
Where required, items are protected against movement inside the parcel and shipped in suitable packaging for research-use materials.
Customs, Duties & Import Responsibility
For customers outside the European Union, customs duties, import taxes, brokerage fees, or local charges may apply.
These costs are the responsibility of the customer and are not included in the product price or shipping price unless clearly stated at checkout.
International customers are responsible for checking whether the ordered products may be legally imported into their country before placing an order.
Packages may be declared as research amino acid samples or similar research-use materials, depending on the shipment contents and carrier requirements.
Delayed, Damaged or Lost Shipments
If your shipment appears delayed, damaged, or lost, please contact us with your order number and tracking information.
We will review the case with the courier and assist you with the next steps.
If a shipment is officially confirmed as lost by the carrier, NordBioLab may offer a replacement shipment or refund at its discretion.
Important Research-Use Notice
All products sold by NordBioLab are intended strictly for laboratory and scientific research purposes only.
They are not intended for human consumption, veterinary use, medical use, diagnosis, treatment, prevention, or cure of any disease.
By placing an order, the customer confirms that the products will be used only for lawful research purposes.